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In this video, see how Ste. Michelle Wine Estates continues to prioritize the safety and well-being of its employees and c...

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Microsoft has flipped the traditional sales model over the past few years, from inside sales teams supporting field sales teams to those ins...

The Czech company ComAp makes control units for diesel, gas, dual fuel, and other kinds of power generators for clients al...

As software customers become better informed through their own online research, sellers must adapt their sales practices to engage with them...

Increase sales and adjust to fluctuations in demand by scaling sales resources and arming digital sellers with training/skilling and next be...

Ste. Michelle Wine Estates, one of the largest premium wine companies in the United States, prides itself on superior cons...

This infographic provides 4 key themes for sales success, including building and strengthening relationships with key prospects and engaging...

Customer experience is expected to overtake price and product as the key brand differentiator by 2020. Get ahead of the competition now by p...

Learn how to curate an end-to-end digital buying experience with AI insights. Subscribe now! View: Curate an end-to-end digital buying expe...

To best serve its clients, Grant Thornton must tie its extensive knowledge of macro-level economic and industry trends to ...

Today, success is about quality over quantity, replacing the days of cold calling and cut-and-pasting of boilerplate email copy. This infogr...

Regina Maria is a leading provider of healthcare services in Romania. Microsoft equips them with technology to optimize business processes a...

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Fortnum and Mason delivers memorable customer experiences with Microsoft Dynamics 365 Read More...

  Final AI-written   MlOps Newsletter       This document is aimed at data scientists and ML engineers who want to apply DevOps principles v...

Today's B2B buyers have high expectations, and those expectations will not be met if B2B buyers are accustomed to sophisticated consumer...

This infographic represents successful companies' consensus about which sales tools are most effective in enabling their sales teams to ...

How does a global company connect its salespeople to customers in an efficient yet personal way? Rotterdam-based Broekman Logistics decided ...

Orchestrating data from multiple sources is important when compiling an accurate "big picture" to inform strategic action. This in...

Streamline your sales collaboration with Microsoft. Subscribe now! View: Subscribe now

In this video, you'll see how Microsoft Dynamics 365 for Sales and Office 365 go beyond sales force automation to leve...

In this report—a collaboration between Microsoft and Heinz Marketing—you'll find insights gleaned from over 200 in-depth surveys with to...

Blake Morgan, author and speaker on customer experience, companies, and the future, states that it's clear that the most successful comp...

This video highlights the benefits of using Activate Digital Selling solutions from Microsoft. Make the digital buying exp...

Gartner Peer Insights compares vendors' customer relationship management (CRM) systems, which can then be used to determine best practic...

In our digital world, subscription services are more complicated. Specifically, a business's costs, benefits and value of subscriptions ...

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Go beyond transactions and interactions to give your buyers unique experiences that build trust. Transform the sales experience with Dynamic...

Social proof is the idea that people will follow the actions of others—that since so many other people behave in a certain way, it must be t...

This video provides an overview of the sales accelerator in Microsoft Dynamics 365 Sales Insights. You will learn how to m...

Drive smarter selling and optimize engagement. Microsoft has the tools to make it happen. Subscribe now! View: Subscribe now

Case studies are effective marketing tools when done correctly. Not only do you need to select which background details to include in your c...

This week's guest is Gerry Murry, a Research Director with IDC's Marketing and Sales Technology service. Marketing technology and re...

TGI Friday's popular and rapidly-growing restaurant franchise in the UK wanted a more scalable, flexible platform for ...

Chief Executive Marc O'Dwyer shares that he started Big Red Cloud, an online cloud accounting software company, becaus...

Digital transformation in healthcare is revolutionizing how we perceive our interactions with technology. Telemedicine, medical devices enab...

Digitally transforming public services to make them accessible to everyone who needs them as quickly as possible is key to...

Customer satisfaction needs to be THE priority in every area of your business. Each interaction a customer has with you will either positive...

Game-changing technological innovations are having profound repercussions in almost every industry across the world. The health sector in pa...

As the healthcare industry continues its rapid shift toward value-based care, providers are facing a stark challenge: evolve quickly or risk...

Digitizing behind-the-scenes processes potentially offers one of the most important productivity gains the public sector has seen in decades...

Organizations in almost every industry have transformed themselves via digital technologies, and the public healthcare sec...

The correlation between employee experience and customer experience is clear: if the employee experience is mediocre or poor, employees will...

Artificial intelligence (AI) is driving massive innovation in the healthcare and life sciences industries. It's expediting advances in d...

Healthcare organizations face extreme business, clinical, and technical pressures as they make the shift from fee-for-service to value-based...

In an era of sensory overload—or, perhaps just 'overload'—we need to be extra-sensitive to the content and delivery of our marketing...

Digital collaboration increases transparency among employees; it also empowers organizations to develop better interdepartmental relationshi...

Choosing the right tools for productivity and collaboration is critical for any organization to achieve its digital transf...

Many studies over the past decade show a correlation between gratitude and happiness—the more people feel and practice gratitude, the more c...

In today's digital world, a positive online reputation relates to much of a business's success. Good reviews and high scores along w...

Digital Therapeutics (DTx) mobile software solutions that digitally deliver clinically proven medical interventions have been crucial in hel...

Unified data delivers the insights medical providers need to provide the best patient care experiences, from efficiently ordering medical su...

Digital transformation has become one of the keys that modern healthcare providers use to unlock increased efficiency and dramatically impro...

"Empowerment taps into the potential of a human being to do more than what is typically defined by their job description. Empowerment a...

Improving operational efficiency is at the core of enabling better outcomes for patients. By freeing employees from manual...

Content marketing is now widely understood and accepted as a pillar in the business industry; we acknowledge that providing educational mate...

The reach and scope of digital healthcare services is expanding. Given the overwhelming potential they offer for transform...

In the digital age, fast, accurate decision-making can make the difference between seizing a unique opportunity and remaining on the sidelin...

The buyer's journey is a progression of steps the buyer takes when making a purchase. Most businesses know that they need to support the...

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As businesses have had to quickly pivot to new working environments, cyberattacks become an urgent concern. In this thought leadership artic...

Retail managers have a lot on their plate, and ensuring that they make the best of the time they have available is imperat...

Qatari shipping and maritime company Nakilat has one of the world's largest fleets of liquefied natural gas (LNG) carr...

When e-commerce and online retail first appeared, many people—including some experts—speculated that it signaled the beginning of the end of...

Attackers will cross multiple domains like email, identity, endpoints, and applications to find the point of least resistance. Today's d...

In a retail industry increasingly dominated by Internet of Things (IoT) devices, digital transformation, and review-based shopping, modern c...

Effective retail solutions provide stakeholders with relevant information and insights. Whether you're building shelves that help shoppe...

Greater security at lower cost with the expertise and power of Microsoft security solutions. Learn more about simplifying and fortifying wit...

Kennametal has invested heavily in Microsoft cloud technologies as part of its digital transformation journey to reduce co...

Among the objectives of digital transformation is making information more accessible to those who need it, whether they...

Blending the concepts of "social influencers" with "thought leaders," Tom Popomaronis states that a new breed is emergin...

Social media plays an important role in marketing. Not only does it cost very little, but it's a quick way to get valuable content to la...

As mobile devices became more user-friendly, media-focused, and accessible, consumers gain always-on access to the benefits of digital trans...

RapidDeploy creates its Cloud Aided Dispatch systems to help first responders act quickly to protect the public. There's a lot at stake,...

Infrastructure security is top-of-mind for organizations managing workloads on-premises, in the cloud, or hybrid. Azure Security Center prov...

In business, a virtuous cycle is a set of recurring processes in which the objective of each is to increase the beneficial effect on the nex...

Azure Sentinel is intelligent security analytics for your entire enterprise. Collect data, detect threats, investigate incidents, and rapidl...

Merchandise and customer service have traditionally been the main focus of the retail industry's portfolio. Digital transformation now a...

Simplify and fortify with Microsoft Security solutions, wherever you work. For more insights, news, and features, subscribe to our channels ...

St. Luke's University Health Network (SLUHN) looks to the cloud to define a new way of providing health services of its ten hospitals an...

Innovative solutions that increase revenue and generate industrywide disruption are the Holy Grail of digital transformati...

You know the importance of periodically cleaning out your closet, your car, your emails, and your file folders. Not only do you create a cle...

Microsoft invests in compliance and risk management to help your customers more easily protect and govern their data, address regulations an...

Thanks to new technologies and rising customer expectations, retailers have become experience hubs for millions of shoppers around the world...

Learn how Microsoft Defender Advanced Threat Protection delivers preventative protection, post-breach detection, automated...

As digital transformation touches every aspect of the retail industry, it's in retailers' best interest to embrace innovative applic...

Good content strengthens relationships with your customers. "If you hit the right emotional buttons, your content allows people to enga...

Maximize threat detection during attack stages with Microsoft's comprehensive suite of security solutions. Unmatched volumes of data inf...

Not long ago, retailers feared online stores would render their businesses obsolete. Thankfully, the industry quickly adapted to living in a...

The easy part is remembering what an elevator pitch is: a short, catchy way to describe your business when you don't have time to elabor...

Secure hybrid environments for the lowest TCO with an integrated solution. Learn more about simplifying and fortifying with Microsoft securi...

More of the workforce is working remotely than ever before. Organizations are adapting and implementing new remote access solutions. Now is ...

Regardless of how skilled you are at creating shopping lists or how well you know your local supermarket's floor layou...

Securing your systems with a data driven, human guided security approach allows you to detect and respond to attacks more quickly and accura...

It's been made clear that focusing on their customers' experiences is every retailer's top priority. However, part of the reason...

Every day, BP manages the difficult business of finding, producing, marketing, and moving energy around the globe. Core to success is the mo...

It's no secret that the retail industry has evolved significantly since the turn of the century. Heavily influenced by the digital busin...

Humans love stories. More marketers are utilizing storytelling to connect with consumers, yet they're discovering it's not as easy a...

Insights are digital transformation's best friend. With accurate insights, you obtain a deep understanding of your environment as well a...